Frequently Asked Questions

FAQ, Willow Lodge, Devon, finlake

What is included with the price of the lodge?

Within the price, you get all clean fresh bed linen and bath/hand towels. We ask that these are not used at the pools.

You also have a fully equipped kitchen with pots and pan and cutlery, plates, mugs, glasses etc.

In case the English weather changes, there are two TVs, one with a DVD player, with a selection of DVDs

There are board games, as well as books and children toys.

We have an Xbox 360 Kinetic in the lounge with a range of games for your enjoyment.

Is the price ‘per person’ or ‘all inclusive’?

The prices shown on our Prices and Booking are inclusive of the above and are not per person.

What is Finlake Falls?

Finlake Falls is the resorts brand new state-of-the-art fitness complex and waterpark.

Its offers you the very best in fitness facilities, including 15 bike spin studio, 32 capacity fitness studio, bespoke sauna & steam room, free weights, and over 60 pieces of cardio-vascular & resistance equipment.

Whether you wish to do a few lengths in our adult swimming pool, or have fun in our waterpark with flumes, pools, toddler splash water playground, and poolside Splash Café, there is something for everyone.

How much is Finlake Falls

Day Passes

(for use of all facilities – Pools, Gym and Sauna)

Children (4 – 15 years)£10
Family (2 adults, 2 children)£40

Session Passes

Either between 9am – 1pm or 2pm -6pm (for use of all facilities – Pools, Gym and Sauna)

Children (4 – 15 years)£8
Family (2 adults, 2 children)£32

Click here to see important information on pool rules and flumes.

Are pets allowed at the Lodge?

I am sorry we do not allow any pets at Willow Lodge  due to allergies.

Where is the nearest Supermarket?

There is a small Spar and Co-Op in Chudleigh, and a large Tesco in Newton Abbot, however Tesco deliver to Finlake.

We have found that it is easy to do an online shop from the comfort of your home, and get it delivered for the day that you arrive to save you bringing it all with you.

Tesco, Asda and Sainsbury deliver right to the door of Willow Lodge. When ordering use the address ‘Willow Lodge, 4 The Brambles, Finlake Holiday Park, Chudleigh, Newton Abbot, Devon, TQ13 0EJ’. Make sure you include your mobile number as they call you to find out where your located.

What is not included / recommend we bring?

It’s recommended that you bring with you;

Swimming towels for the Swimming pools and Sauna, toiletries and soap, additional toilet rolls and cleaning products may be required as there is not a daily cleaning service.

Can we book Go Active /Go Active Kids sessions before we come?

Yes you can, and it’s recommended that your book sessions before you arrive to avoid disappointment.

Please contact the Finlake Go Active Team on 01625 563250 or email and request a copy of the latest timetable for the time that you are visiting.

When booking I see we can book early check-in / Late checkout?

That is correct. This is due subject to availability and can be refused (and refunded) after booking.

Early Check-in is 1pm, and Standard Check-in is 4pm.

Late Check-out is 1pm and Standard is 10am.

Due to the deep cleaning that takes place between stays, we are unable to offer late checkout if someone has previously purchased an early check-in. The same goes for early check in if someone has previously purchased a late check out.

Is there free WiFi at Willow Lodge?

Yes, there is free Wi-Fi at the lodge and also all around the park.

Once you arrive at the Lodge, you scan for the network and choose The Brambles 4. That will redirect you to a holding page where you can create your own secure account.

Willow Lodge, Brambles 4, Finlake Holiday Park, Chudleigh, Devon, TQ13 0EJ, United Kingdom.
Copyright © 2019 Reliance Managed Services Limited (Company Number. 11421269. Registered Office: Layfield House, Hook, Hampshire, RG27 9TD.